Over the past decades, it has become increasingly important for manufacturers to critically evaluate their processes in order to determine how effective they are in bringing maximum value to their customers, who are working to shift increasing amounts of their costs to the manufacturing chain. Today, one of the keys for businesses to gain a competitive advantage is thus to re-engineer their business processes. This is where work measurement comes in.

In this module, then, we will look at the various components of work measurement, including capacity assessment studies, benchmarking, modelling, unit cost drivers, work method analysis, internal procedures simplification, time measurements, standard allowed minutes (SAM) establishment, efficiency calculation and line balancing concepts. While all this may sound complicated, we hope that you will find that work measurement is both intuitive, and see how crucial it is to scientifically shorten lead times, reduce costs, and establish core values driven by costing formulae and KPIs.

NOTE: We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

After completing this course, participants will be able to:

  Explain what work measurement is, define its elements, and perform basic calculations related to a production study;
  Calculate efficiency, operator performance, piece rate, and production capacity; and
  Create an operational breakdown chart as part of a line balancing exercise.
lean manufacturing e-learning measurement techniques